Frequently Asked Questions

Q: What is LostIt Tag?

A: LostIt Tag is a simple yet effective solution for recovering lost items using QR code technology. Our tags enable secure, anonymous communication between the finder and the owner to ensure the safe return of your belongings.

Q: How does LostIt Tag work?

A: LostIt Tags feature unique QR codes. When a finder scans the QR code, they are directed to a secure web page where they can communicate with you anonymously. You will also receive a notification with the location of where your item was scanned.

Q: How can I get started with LostIt Tag?

A: Simply download the LostIt Tag:QR Code Lost and Found app from the App or Play store and follow the setup steps.

Q: Can I use LostIt Tags for pets?

A: Yes, LostIt Tags can be attached to pet collars, allowing anyone who finds your pet to contact you securely. Pet tags will be available for sale in 2025; please subscribe to our email list for details. Our stickers can be attached to any surface, including dog tags.

Q: Do LostIt Tags require batteries?

A: No, LostIt Tags are battery-free and rely on QR code technology, making them always ready to use.

Q: What items can I use LostIt Tag for?

A: LostIt Tags can be used on a wide range of items, including wallets, keys, luggage, water bottles, backpacks, electronics, clothing, and more.

Q: Do I need a smartphone to use LostIt Tag?

A: Yes, a smartphone and the LostIt Tag:QR code Lost and found app is needed to register the tags in the LostIt Tag app. However, finders don’t need to download the app—they can simply scan the QR code using their phone's camera.

Q: Are LostIt Tags durable?

A: Yes, our tags are made with high-quality, weather-resistant materials designed to withstand everyday wear and tear.

Q: My kids don't have cell phones—how can we protect their belongings with LostIt Tag?

A: You can add LostIt Tags to their belongings, such as clothes, toys, sports gear, and textbooks. These items will be protected under your account, and any anonymous communication with finders will be routed to you through the app.

Q: What can I protect with a LostIt Tag?

A: You can protect nearly any personal item, including wallets, keys, water bottles, luggage, passports, clothing, sports gear, and electronics. LostIt Tags are versatile and suitable for items both big and small.

Q: Can I put QR codes on all my items?

A: Absolutely! LostIt Tag is an affordable solution for protecting as many items as you want while ensuring your privacy.

Q: Is my personal information secure?

A: Absolutely. LostIt Tag ensures your personal details are never displayed to the finder. All communication happens through a secure, anonymous platform.

Q: Can I block unwanted scans or communication?

A: Yes, the app allows you to block unsolicited scans and control who can contact you.

Q: Will my private information be shown to anyone when they scan the QR code?

A: No, LostIt Tag does not reveal your personal information. Finders only see details you choose to provide, such as the item name, reward amount, special instructions, or an item image.

Q: Can people use this to track my loved ones or me?

A: No, LostIt Tags are not live tracking devices. They provide a secure way to recover lost items without tracking.

Q: How will my private information be used?

A: Your contact details are only used to notify you when your lost item is found. They will not be shared with finders or any third parties.

Q: How do I activate my LostIt Tag?

A: After purchasing a tag, download the LostIt Tag app, scan the QR code, and link the tag to your account. You can customize settings such as adding a reward for the finder or special instructions.

Q: Can I transfer ownership of a tag?

A: Yes, you can transfer ownership by deleting the tag from your account and allowing another user to activate it.

Q: How can I give special instructions to the finder?

A: When adding an item in the app, you can include special instructions, such as vet information for pets or care tips for your belongings. These instructions will be visible to finders when they scan the QR code.

Q: Do I need to remove my QR sticker if I give my item away?

A: No, the QR sticker can remain on the item for the new owner to use. To free up your protection credit, delete the item from your protected items list in the app.

Q: Can I remove my LostIt QR tag and use it on different items?

A: Yes, LostIt QR tags can be moved to a new item (except for stickers, which may get damaged). Simply update the item details in the app.

Q: Are there any subscription fees?

A: LostIt Tag offers a free plan that includes 10 protection credits to safeguard up to 10 personal items. Subscriptions are available for users who want instant access to additional protection credits. Subscriptions are separate from the premium feature that allows unlimited generation of digital QR code tags through the app, which can be used as screen savers or printed. Physical QR code tags, such as luggage tags or stickers, are sold separately on our website and Amazon.

Q: Are there additional costs for finders?

A: No, finders can scan LostIt Tags for free without needing to create an account or download an app.

Q: LostIt Tag pricing?

A: The app is free to download. To protect an item, you’ll need a LostIt Tag and one protection credit. Physical tags can be purchased on our website or Amazon, starting at less than $1 per sticker. Additional credits can be earned through promotions, finding items for others, or purchased instantly through a subscription.

Q: Where do you ship LostIt Tags?

A: We currently ship only in the US, but we plan to expand in the future. Shipping times may vary depending on your location.

Q: What is your return policy?

A: If you are not 100% satisfied with your purchase, you can return your tags within 30 days for a full refund. Contact us for assistance.

Q: How will I know if someone finds my item?

A: You will receive an instant text message and notification in the app, along with the location of the scan.

Q: Can I offer a reward for finders?

A: Yes, you can set an optional reward amount in the app to incentivize finders to return your item.

Q: Can businesses use LostIt Tags for their items?

A: Yes, LostIt Tags are great for businesses to manage assets and rented-out equipment that can get lost in public spaces.

Q: How will I get notified when my cell phone gets lost?

A: When a finder scans your LostIt Tag, the app notifies the contact you assigned to that item. If your phone is lost, you can assign someone else as the contact to receive notifications. Alternatively, sign in to your account on another device to access notifications and chats.

Q: What happens when a finder scans my lost item?

A: You’ll immediately receive a push notification and SMS. The app provides the location of where your item was scanned and allows you to chat anonymously to arrange the item's return.

Q: Where can I get a QR code?

A: LostIt Tags can be purchased from our website, the app store, or Amazon. Premium users can also generate digital QR codes through the app.

Q: Do I need to replace the batteries?

A: No, LostIt Tags do not require batteries.

Q: What is the range?

A: LostIt Tags work anywhere in the world, as long as the finder has mobile connectivity. The finder does not need the LostIt Tag app to scan the QR code.

Q: Will LostIt Tag help to protect my items?

A: Yes. LostIt Tag empowers finders to easily and securely return lost items. Most people want to return items but lack an easy way to contact the owner—LostIt Tag bridges that gap.

Q: What is LostIt Tag?

A: LostIt Tag is a simple yet effective solution for recovering lost items using QR code technology. Our tags enable secure, anonymous communication between the finder and the owner to ensure the safe return of your belongings.

Q: How does LostIt Tag work?

A: LostIt Tags feature unique QR codes. When a finder scans the QR code, they are directed to a secure web page where they can communicate with you anonymously. You will also receive a notification with the location of where your item was scanned.

Q: How can I get started with LostIt Tag?

A: Simply download the LostIt Tag:QR Code Lost and Found app from the App or Play store and follow the setup steps.

Q: Can I use LostIt Tags for pets?

A: Yes, LostIt Tags can be attached to pet collars, allowing anyone who finds your pet to contact you securely. Pet tags will be available for sale in 2025; please subscribe to our email list for details. Our stickers can be attached to any surface, including dog tags.

Q: Do LostIt Tags require batteries?

A: No, LostIt Tags are battery-free and rely on QR code technology, making them always ready to use.

Q: What items can I use LostIt Tag for?

A: LostIt Tags can be used on a wide range of items, including wallets, keys, luggage, water bottles, backpacks, electronics, clothing, and more.

Q: Do I need a smartphone to use LostIt Tag?

A: Yes, a smartphone and the LostIt Tag:QR code Lost and found app is needed to register the tags in the LostIt Tag app. However, finders don’t need to download the app—they can simply scan the QR code using their phone's camera.

Q: Are LostIt Tags durable?

A: Yes, our tags are made with high-quality, weather-resistant materials designed to withstand everyday wear and tear.

Q: My kids don't have cell phones—how can we protect their belongings with LostIt Tag?

A: You can add LostIt Tags to their belongings, such as clothes, toys, sports gear, and textbooks. These items will be protected under your account, and any anonymous communication with finders will be routed to you through the app.

Q: What can I protect with a LostIt Tag?

A: You can protect nearly any personal item, including wallets, keys, water bottles, luggage, passports, clothing, sports gear, and electronics. LostIt Tags are versatile and suitable for items both big and small.

Q: Can I put QR codes on all my items?

A: Absolutely! LostIt Tag is an affordable solution for protecting as many items as you want while ensuring your privacy.

Q: Is my personal information secure?

A: Absolutely. LostIt Tag ensures your personal details are never displayed to the finder. All communication happens through a secure, anonymous platform.

Q: Can I block unwanted scans or communication?

A: Yes, the app allows you to block unsolicited scans and control who can contact you.

Q: Will my private information be shown to anyone when they scan the QR code?

A: No, LostIt Tag does not reveal your personal information. Finders only see details you choose to provide, such as the item name, reward amount, special instructions, or an item image.

Q: Can people use this to track my loved ones or me?

A: No, LostIt Tags are not live tracking devices. They provide a secure way to recover lost items without tracking.

Q: How will my private information be used?

A: Your contact details are only used to notify you when your lost item is found. They will not be shared with finders or any third parties.

Q: How do I activate my LostIt Tag?

A: After purchasing a tag, download the LostIt Tag app, scan the QR code, and link the tag to your account. You can customize settings such as adding a reward for the finder or special instructions.

Q: Can I transfer ownership of a tag?

A: Yes, you can transfer ownership by deleting the tag from your account and allowing another user to activate it.

Q: How can I give special instructions to the finder?

A: When adding an item in the app, you can include special instructions, such as vet information for pets or care tips for your belongings. These instructions will be visible to finders when they scan the QR code.

Q: Do I need to remove my QR sticker if I give my item away?

A: No, the QR sticker can remain on the item for the new owner to use. To free up your protection credit, delete the item from your protected items list in the app.

Q: Can I remove my LostIt QR tag and use it on different items?

A: Yes, LostIt QR tags can be moved to a new item (except for stickers, which may get damaged). Simply update the item details in the app.

Q: Are there any subscription fees?

A: LostIt Tag offers a free plan that includes 10 protection credits to safeguard up to 10 personal items. Subscriptions are available for users who want instant access to additional protection credits. Subscriptions are separate from the premium feature that allows unlimited generation of digital QR code tags through the app, which can be used as screen savers or printed. Physical QR code tags, such as luggage tags or stickers, are sold separately on our website and Amazon.

Q: Are there additional costs for finders?

A: No, finders can scan LostIt Tags for free without needing to create an account or download an app.

Q: LostIt Tag pricing?

A: The app is free to download. To protect an item, you’ll need a LostIt Tag and one protection credit. Physical tags can be purchased on our website or Amazon, starting at less than $1 per sticker. Additional credits can be earned through promotions, finding items for others, or purchased instantly through a subscription.

Q: Where do you ship LostIt Tags?

A: We currently ship only in the US, but we plan to expand in the future. Shipping times may vary depending on your location.

Q: What is your return policy?

A: If you are not 100% satisfied with your purchase, you can return your tags within 30 days for a full refund. Contact us for assistance.

Q: How will I know if someone finds my item?

A: You will receive an instant text message and notification in the app, along with the location of the scan.

Q: Can I offer a reward for finders?

A: Yes, you can set an optional reward amount in the app to incentivize finders to return your item.

Q: Can businesses use LostIt Tags for their items?

A: Yes, LostIt Tags are great for businesses to manage assets and rented-out equipment that can get lost in public spaces.

Q: How will I get notified when my cell phone gets lost?

A: When a finder scans your LostIt Tag, the app notifies the contact you assigned to that item. If your phone is lost, you can assign someone else as the contact to receive notifications. Alternatively, sign in to your account on another device to access notifications and chats.

Q: What happens when a finder scans my lost item?

A: You’ll immediately receive a push notification and SMS. The app provides the location of where your item was scanned and allows you to chat anonymously to arrange the item's return.

Q: Where can I get a QR code?

A: LostIt Tags can be purchased from our website, the app store, or Amazon. Premium users can also generate digital QR codes through the app.

Q: Do I need to replace the batteries?

A: No, LostIt Tags do not require batteries.

Q: What is the range?

A: LostIt Tags work anywhere in the world, as long as the finder has mobile connectivity. The finder does not need the LostIt Tag app to scan the QR code.

Q: Will LostIt Tag help to protect my items?

A: Yes. LostIt Tag empowers finders to easily and securely return lost items. Most people want to return items but lack an easy way to contact the owner—LostIt Tag bridges that gap.